wM
wesley M

1 reviews | Active since May 2016

02 Feb 2021, 10:33

Miway premiums

Moving premises, now my premium goes up im more in a secure area and all of a sudden my car premium goes up but my household contents decreases. Plus miway has no agents available and waiting time is 72 hours but pro-rata to debited so fast but no agents available. Being with miway for 5 years and this is the service I am given, plus I called in a few days ago for miway warranty and still waiting for a agent this was 4 days ago, maybe it's time to look for a another insurance who takes there clients seriously

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Replies (2)
MiWay Insurance
MiWay Insurance's reply02 Feb 2021, 11:36
Official
We're so sorry to hear that we have disappointed you! Your message is with the right team and an agent will be in touch shortly to see how we can sort this out.
 
Best regards,
The MiWay Team
 
wM
wesley M's update02 Feb 2021, 17:29
Reviewer Update
Asisipho ntwanambi was a star, she reduced my premium and her service was excellent I really appreciate her effort and time, miway is a million stars