rR
remy R

1 reviews | Active since Apr 2014

19 Mar 2025, 09:17

Miway Poor service to loyal client

I am extremely disappointed with MiWay’s decision to increase my premiums by 16%, despite never claiming. This hike is completely unjustified and when I raised concerns, I was met with indifference—MiWay is prepared to lose my business rather than offer a fair adjustment.

Penalising loyal, claim-free clients while claiming to put customers first is pathetic. If this is how MiWay values long-term policyholders, I will be taking my business elsewhere.

Is this really how you treat your customers?

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Mar 2025, 09:18
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team