Miway-Poor Service Experience

It's been three weeks now, while I'm struggling to get my windscreen replaced. If I knew that this is the type of service I am going to get, when need them, I would have opted for other companies.

For the past three weeks I don't get any update from Miway unless if I pick up the phone and call them. This morning I phoned in and they gave me a list of their Glass service providers to check and I was expected to check which one of them has stock.

Fortunately Miglass Germiston indicated that they do have 25 in stock. I then revert back to Miway to inform them that Miglass has it in stock, now they are telling me they can't allocate it to Miglass because the claim is already allocated to Glasfit who didn't have stock for the past three weeks. I wouldn't wish anyone to have taste this type of service. I really don't know if my windscreen would ever be replaced, I have been sent from post to pillars. 😭🤷

I think it's time to look around and give chances to others to prove themselves.