Miway - Poor Service

I am lodging a formal complaint regarding the unacceptable level of service I have received from MiWay Insurance. In November 2025, my vehicle sustained damage during a severe hailstorm. Despite the significant time that has passed, I am still awaiting feedback and resolution on this claim. During this period of inaction, my vehicle was subsequently involved in another accident, after which MiWay declared it a write-off. It has now been over two weeks since the write-off, and I am left without a vehicle and without any meaningful communication regarding my disputed payout. This lack of responsiveness and accountability is both unacceptable and deeply concerning. I have raised concerns regarding the valuation of my vehicle, particularly as the model is currently discontinued and holds increased market value. To date, this has not been properly addressed, nor has there been any clear or transparent explanation provided. The ongoing delays, poor communication, and failure to resolve this matter timeously reflect a serious breakdown in customer service. As a paying client, I expect transparency, urgency, and fair treatment—none of which I have experienced. If this matter is not resolved urgently, I will have no option but to escalate it further through the appropriate regulatory channels. Consumers deserve better than this. Based on my experience, I cannot recommend MiWay as a reliable insurer. I expect immediate feedback and a fair resolution without any further dela