MP
Mahlodi P
1 reviews | Active since May 2021
17 May 2021, 10:31
MIWAY POOR SERVICE
I am not happy about their service since my husband involved in an accident on the 20th April , my claim in not yet finalized till today. And i am tired of doing follow -up everyday and they always telling the gonna finalize very soon. I will never ever in my life joining miway insurance. I have even lodged a complain from above , but no one is heling me . I am really disappointed . I can not event cope at my work place is affecting me too much.
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Replies (2)
MiWay Insurance's replyOfficial
17 May 2021, 11:07We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply17 May 2021, 11:07
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MP
Mahlodi P's updateReviewer Update
17 May 2021, 11:23is not the first time I am receiving this kind of respond from the team . I hope you will come with something positive and finalized because now my work performance is very very poor because of you. i am sure you you will be happy if you hear something bad happed from my work place because i am working mining industry , meaning in a running machines .
MP
Mahlodi P's update17 May 2021, 11:23
Reviewer Update
is not the first time I am receiving this kind of respond from the team . I hope you will come with something positive and finalized because now my work performance is very very poor because of you. i am sure you you will be happy if you hear something bad happed from my work place because i am working mining industry , meaning in a running machines .