Miway poor client experience

I am incredibly disappointed and disheartened at the level of service that I have received from Miway. It’s been a poor and frustrating service journey from when I submitted the claim.

I submitted my claim on the 11th of May and it’s more than a month later (13 June) as I write this, yet I still have not received my vehicle. I am dependent on my vehicle for work purposes and the loss of income I have had to endure due to not being mobile is ridiculous.

When I follow up I just get the “process” thrown back at me and nobody goes above and beyond for clients. The insurance and panel beater (Durban Central Panelbeaters) play the blame game all too often and there is zero accountability.

With no courtesy car and no signs of a resolution in sight this is the worst client experience I have ever received.