Miway policy under review issue

Item: MiWay Insurance
Rating: 2
Author: Sj G

The clientele service is good and the consultants are friendly, BUT it is very frustrating when one cannot get a proper written quote when my policy is under its annual review. I cannot even request a online quote as it immediately request me to login, and once I'm logged in, I cannot do anything since my existing policy is under annual review.

This means that there in no way on earth I can get a proper written quote with the policy schedule accommodating the quote, for car insurance or any other type of insurance.

Miway seriously needs to resolve this issue. Until then, I cannot recommend Miway to anyone.

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

10 May 2018, 09:49

Thanks for bringing this to our attention! An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance's reply10 May 2018, 09:49

Official

Thanks for bringing this to our attention! An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

Sj G's updateReviewer Update

10 May 2018, 09:51

My concerns is stated above, until it is resolved, please do not contact me.

Sj G's update10 May 2018, 09:51

Reviewer Update

My concerns is stated above, until it is resolved, please do not contact me.

MiWay Insurance's replyOfficial

17 May 2018, 08:49

We believe that Khulu has since been in touch to apologise for the inconvenience you experienced and has advised when you can expect your documents.

We urge you to give us a shout if there's anything else we're able to help with.

Best regards,
The MiWay Team

MiWay Insurance's reply17 May 2018, 08:49

Official

We believe that Khulu has since been in touch to apologise for the inconvenience you experienced and has advised when you can expect your documents.

We urge you to give us a shout if there's anything else we're able to help with.

Best regards,
The MiWay Team