BZ
Bongi Z

1 reviews | Active since Sept 2019

13 Jan 2025, 11:30

Miway Pathetic service

Very pathetic service from my way, they keep you on a call and promise to return your calls at times. I had lodged a claim with them since December to date, I haven’t been assisted I can name endless list of consultants that have told me that they will escalate the issue. The past weekend a gate fell on my niece the same gate that was damaged by Service provider they appointed, as we speak my niece is fighting for her life to little or no assistance from miway.

I regret staying with miway because of all the experience I had.

Very pathetic service to say the least

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Jan 2025, 11:31
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team