HS
H S

1 reviews | Active since Feb 2017

04 May 2018, 07:57

Miway pathetic service!

Had car problems and managed to get the car from the roadside into my yard, phoned Miway to assist with towing to the dealership, the refused since the car is not next to the road! I might as well start it drive it a few hundred meters and wait for it to leave me next to the road again before they will assist. This after being a client for more than 10 years! The call centre agent was happy to let me cancel my policy as well.... says a lot about Miway, they just DONT CARE!

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Replies (3)
MiWay Insurance
MiWay Insurance's reply04 May 2018, 08:11
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

HS
H S's update04 May 2018, 09:14
Reviewer Update
Miway resolved the issue, thanks so much!
MiWay Insurance
MiWay Insurance's reply04 May 2018, 09:18
Official

Awesome! Thanks for your lovely feedback. We look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team