TK
Tina K

1 reviews | Active since Dec 2015

09 Dec 2015, 18:53

MIWAY - PATHETIC SERVICE!!!!

I have been waiting for my claim to be processed since 23 November 2015 (more than two weeks now), I only received a claim reference number a day later & the email said I would be contacted \shortly". The agent never called me until I called him on 3 December 2015. Whereas when they recruit a new client"

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Dec 2015, 08:52
Official
Hello Ma Khanyezi,

We need to unconditionally apologise for the lack of service you experienced. We assure you that it is never our intention to frustrate you in any way!

We have since settled your claim and again, we do apologise for the inconvenience.

Please don't hesitate to give us a call if there's anything else we are able to assist with!

Kind regards,
The MiWay Team