FC
FZ C
1 reviews | Active since Oct 2019
26 Nov 2019, 07:30
miway overcharges from 1st premium
From the first premium these nana-heads overcharge with R120!. But hey, they will promise you this discount. And make you pay for it anyway. Then stalk you for three days straigt, 9 times a day, because they are not in the mood to send you an email, they want to interrupt your work day 9 times, and no one at this company speaks to any one else. Notes are not made on the system. So you as the client WILL pay extra as promised on your documents. Then when you take your car for the inspection, they will inform you that your stock standard car, has accessories because they don't have their facts straight. But you still have to pay over time. Thank you for joining Miway. We will overcharge you now...
Helpful (0)
Replies (6)0
Replies (6)
MiWay Insurance's replyOfficial
26 Nov 2019, 08:22Oh no – this doesn’t sound right at all! We will be sure to have a look in to what happened and get back to you with feedback. In the interim, we’d like to assure you of our commitment to always deliver awesome service and to fix things if they go wrong. Someone will be in touch shortly.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply26 Nov 2019, 08:22
Official
Oh no – this doesn’t sound right at all! We will be sure to have a look in to what happened and get back to you with feedback. In the interim, we’d like to assure you of our commitment to always deliver awesome service and to fix things if they go wrong. Someone will be in touch shortly.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
FC
FZ C's updateReviewer Update
26 Nov 2019, 09:43Thank you Miway Team.
Please email instead of phoning.
Thanks
Please email instead of phoning.
Thanks
FC
FZ C's update26 Nov 2019, 09:43
Reviewer Update
Thank you Miway Team.
Please email instead of phoning.
Thanks
Please email instead of phoning.
Thanks
FC
FZ C's updateReviewer Update
26 Nov 2019, 11:34Please elaborate Miway,
Why your staff still phones when I specifically asked politely for you to email me?
Your random staff still phone me, totally unaware of anything.
Is this how you do business?
Thank you for bugging while I am on the phone with a client.
This is absolute unproffessionalism.
Why your staff still phones when I specifically asked politely for you to email me?
Your random staff still phone me, totally unaware of anything.
Is this how you do business?
Thank you for bugging while I am on the phone with a client.
This is absolute unproffessionalism.
FC
FZ C's update26 Nov 2019, 11:34
Reviewer Update
Please elaborate Miway,
Why your staff still phones when I specifically asked politely for you to email me?
Your random staff still phone me, totally unaware of anything.
Is this how you do business?
Thank you for bugging while I am on the phone with a client.
This is absolute unproffessionalism.
Why your staff still phones when I specifically asked politely for you to email me?
Your random staff still phone me, totally unaware of anything.
Is this how you do business?
Thank you for bugging while I am on the phone with a client.
This is absolute unproffessionalism.
FC
FZ C's updateReviewer Update
26 Nov 2019, 11:39Miway does not care about clients, they will inisists on phoning you while you are already unable to answer phone calls. Solid Who cares about the client? Not Miway, for sure.
FC
FZ C's update26 Nov 2019, 11:39
Reviewer Update
Miway does not care about clients, they will inisists on phoning you while you are already unable to answer phone calls. Solid Who cares about the client? Not Miway, for sure.
FC
FZ C's updateReviewer Update
26 Nov 2019, 15:12Thank you Mbali and Gugulethu, for your kind assistance in sorting everything out.
I am pleased with your service at Miway.
I am pleased with your service at Miway.
FC
FZ C's update26 Nov 2019, 15:12
Reviewer Update
Thank you Mbali and Gugulethu, for your kind assistance in sorting everything out.
I am pleased with your service at Miway.
I am pleased with your service at Miway.
FC
FZ C's updateReviewer Update
26 Jun 2020, 09:21Good day,
I am highly disgusted. Have been promised that my debit order for car insurance,
will only be debitted from my bank account on the 1st of every month.
Guess what: You blame my bank. And I have moved banks. Yet you still debit my account before you are allowed to.
I will be gathering quotes and moving away from your business, as you are too lazy to provide any service at all.
Too lazy to care about your clients.
You make a lot of promises, and you insist on wasting time to phone me - Instead of just fixing your issues and the problems you create for me.
It is just the one after the other, Miway.
Remind me again, Why exactly, I should stay loyal to you and take all the incoveniences and financial hits with the bank - Because YOU cannot keep to your arrangements and promises with and to me???
I am highly disgusted. Have been promised that my debit order for car insurance,
will only be debitted from my bank account on the 1st of every month.
Guess what: You blame my bank. And I have moved banks. Yet you still debit my account before you are allowed to.
I will be gathering quotes and moving away from your business, as you are too lazy to provide any service at all.
Too lazy to care about your clients.
You make a lot of promises, and you insist on wasting time to phone me - Instead of just fixing your issues and the problems you create for me.
It is just the one after the other, Miway.
Remind me again, Why exactly, I should stay loyal to you and take all the incoveniences and financial hits with the bank - Because YOU cannot keep to your arrangements and promises with and to me???
FC
FZ C's update26 Jun 2020, 09:21
Reviewer Update
Good day,
I am highly disgusted. Have been promised that my debit order for car insurance,
will only be debitted from my bank account on the 1st of every month.
Guess what: You blame my bank. And I have moved banks. Yet you still debit my account before you are allowed to.
I will be gathering quotes and moving away from your business, as you are too lazy to provide any service at all.
Too lazy to care about your clients.
You make a lot of promises, and you insist on wasting time to phone me - Instead of just fixing your issues and the problems you create for me.
It is just the one after the other, Miway.
Remind me again, Why exactly, I should stay loyal to you and take all the incoveniences and financial hits with the bank - Because YOU cannot keep to your arrangements and promises with and to me???
I am highly disgusted. Have been promised that my debit order for car insurance,
will only be debitted from my bank account on the 1st of every month.
Guess what: You blame my bank. And I have moved banks. Yet you still debit my account before you are allowed to.
I will be gathering quotes and moving away from your business, as you are too lazy to provide any service at all.
Too lazy to care about your clients.
You make a lot of promises, and you insist on wasting time to phone me - Instead of just fixing your issues and the problems you create for me.
It is just the one after the other, Miway.
Remind me again, Why exactly, I should stay loyal to you and take all the incoveniences and financial hits with the bank - Because YOU cannot keep to your arrangements and promises with and to me???