JP
Jonathan P

1 reviews | Active since Jul 2013

15 May 2018, 10:56

MiWay, online sign up and chat, FTW!

I have recently taken up insurance for my car and a few personal items.

It was super easy to do, and I really like how I could do everything through their website and, when getting stuck, instead of needing to phone someone there was a very easy to use online chat window.

I could not find options to add my Camera in the MiMovable page, so I opened the chat, and Zandile Gumede was able to check my policy, tell me when my debit orders were going off, and help add the camera to my insurance policy.

I think being in the 21st century, it is the small things (like online chat instead of phone calls) that are going to start setting service providers apart.

Thank you for making signing up (and continued interaction) this easy.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 May 2018, 12:12
Official

Awesome! Thanks for taking the time to compliment Zandile for her great service delivery. We will be sure to pass your feedback on to her and high five her for making your service experience memorable.

Best regards,
The MiWay Team