MH
Muhammed H

1 reviews | Active since Mar 2014

21 Sept 2022, 09:23

Miway Ongoing Nightmare Service - Claims, Assessment, Repair !

What an absolutely disgraceful experience i am haveing with miway. Purchased vehicle in December 2021 drove it for 1 month or so got bumped infront left. repairs took 1.5 months ona datsun go plus. vehicle was not repaired correctly went back to miway for revision repairs. vehicle returned issue not resolved vehicle returned. i have been paying installments since purchase paying miway premiums since purchase and to date have not received the car back but they religiously taking my money! the bank religiously takes there installment. The vehicle seems irrepairable. I dont even want the vehicle back empty promises from Devan at Miway, Trickery from status Autobody claiming repairs for no work done. passing the buck! Absolutely appalling service from an escalations perspective, repair and assessment perspective..

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Sept 2022, 11:16
Official
Thank you for taking the time to write to us and for bringing your concerns to our attention. We can assure you that it is never our intention to upset you in any way and that this is not the level of service that we aim to deliver. We have escalated your message to the right team, and someone will be in touch as soon as possible to provide you with proper feedback. In the interim, we’re so sorry for the upset and frustrations that have resulted from this. Best regards,The MiWay Team