Miway not worthy

As per Miway system my debit order date is the 1st and they now debit my account on the 25th. 1st call to resolve the problem put on hold for 15 minutes.... Nice 2nd call you have to wait 3 days before we pay back your money. Call gets transferred to team leader and still waiting for this chop to speak to me. Miway don't return calls seriously thinking of moving my policy. BAD BAD BAD Service