WP
Wilma P
1 reviews | Active since Dec 2019
24 Jan 2023, 15:43
Miway NOT returning ANY calls
So we submitted a claim late last year due to an accident. From 12 January 2023 I have requested Palesa on numerous occasions to call me back to discuss the additional deductions from the claim amount. It has been WEEKS AND STILL I AM NOT RECEIVING ANY CALLS. If this is the service that I am going to receive when submitting a claim, I would rather move my insurance elsewhere.
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Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
24 Jan 2023, 16:03We love winning when it comes to service, so we’re sorry your recent experience didn’t reflect that. Your feedback has been passed on to the right team and someone will be in touch soon to turn this around for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply24 Jan 2023, 16:03
Official
We love winning when it comes to service, so we’re sorry your recent experience didn’t reflect that. Your feedback has been passed on to the right team and someone will be in touch soon to turn this around for you. Best regards,
The MiWay Team
The MiWay Team
WP
Wilma P's updateReviewer Update
24 Jan 2023, 16:15I will be waiting.........................
WP
Wilma P's update24 Jan 2023, 16:15
Reviewer Update
I will be waiting.........................
MiWay Insurance's replyOfficial
01 Feb 2023, 09:31Thank you for your note. While this is not the feedback we strive for, we appreciate every chance we get to improve your service experience. Someone will be in touch shortly to see how we make this right for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply01 Feb 2023, 09:31
Official
Thank you for your note. While this is not the feedback we strive for, we appreciate every chance we get to improve your service experience. Someone will be in touch shortly to see how we make this right for you. Best regards,
The MiWay Team
The MiWay Team