TM
Tumelo M

1 reviews | Active since May 2009

12 Feb 2024, 14:08

MiWay not paying 3rd Party vehicle

Can MiWay kindly advise why I had to pay the 3rd Party vehicle from my pocket yet I had full comprehensive cover and 3rd party accidents was covered?

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Feb 2024, 14:09
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
TM
Tumelo M's update12 Feb 2024, 15:58
Reviewer Update
Policy document states " MiWay will indemnify you only when you have a valid claim and have supp**** all the required documentation. If the item claimed for is financed, the first payment MiWay will make will be towards the finance house". and " R5 000 000 Liability to other parties Included". Why did I have to pay from my pocket?