MiWay not my way!!!!

I'm very unhappy with the service I've received from Miway Insurance.

I've been emailing them from the 28th of September to update our current policy. I followed up with a few emails as well as tried to speak to them via their whatsapp portal. I also spoke to a few consultants and our policy is still not updated correctly.

We are now insured on the higher amount, as requested, but still on our old address and we are still being billed for a MiMovable that has been successfully claimed for through them, but still not removed and updated to the replacement MiMovable.

If this is the level of service that they provide, I would consider to move our insurance policy elsewhere.