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Hester B

1 reviews | Active since Apr 2012

07 Dec 2022, 13:43

Miway not interested in helping members on 3rd party claims

Miway is not willing to intervene on my behalf as member for an accident caused by an Outsurance member of which although I decided to claim via 3rd party and the service I received from Outsurance and it's assessor and panel beater was extremely poor, Miway is claiming they cant help.

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Replies (3)
MiWay Insurance
MiWay Insurance's reply07 Dec 2022, 14:08
Official
We don’t like hearing about your frustrating experience; please accept our sincere apologies! We’ve passed on your message to the relevant team, and they’ll be in touch with you soon to sort things out.

Best regards, 
The MiWay Team 
HB
Hester B's update07 Dec 2022, 16:15
Reviewer Update
I received a call from you which I just knew it would be fruitless, you stated red tape and it is clear that Miway does not have my interest at heart. It is also clear that you are not willing to help search for solutions. It is clear to me what my next step is. Do steer clear of this company.
MiWay Insurance
MiWay Insurance's reply08 Dec 2022, 08:28
Official
We don’t like hearing about your frustrating experience; please accept our sincere apologies! We’ve passed on your message to the relevant team, and they’ll be in touch with you soon to sort things out.  
 
Best regards,
The MiWay Team