Miway No email no accountability

This review is a direct result of Miway's refusal to engage in written communication.

I am dealing with a complex matter that requires clarity and a documented record. I have sent multiple emails to address this, yet all have been ignored. The only contact I receive is a request to resolve the issue over the phone.

A reputable company should be able to provide clear, written explanations for its decisions and processes, especially for complex cases. The consistent avoidance of email and insistence on verbal communication undermines transparency and accountability. It prevents the customer from having a reliable record of what was discussed and agreed upon.

This public post is my formal request for a change in approach. Miway, I will not be resolving this matter over the phone. I require a detailed, written response to my emails.

The issue is complex, but the solution to this communication failure is simple: please provide the substantive, written reply that I have been seeking from the start