MiWay needs to consider their customers first

So last year MiWay contact me about a claim reminder. I in turn asked for the proof of the full report as well as to talk to the executive for them to understand the part of the story. What is lacking is Miways ability to successfully fight a claim for your benefit and therefore you liable to pay the access despite it not being your fault. A year has past and I get an email, but, not about a potential meeting as I requested, but rather a letter of demand. This was shocking to me and they said that if I don’t respond or act they will take legal action and charge me for the costs. I hope that someone that reads this is able to assist me with a meeting with the executive to provide my part of the story for consideration. Looking forward to a constructive discussion.