NS
Ntombethemba S
1 reviews | Active since Sept 2021
21 Feb 2022, 12:57
MiWay MiMotor Combo Cover is USELESS!!!!
MiWay called me for a Scratch and Dent cover some time last year and I took it because I thought to myself it would good because cars always get dented or scratched during our day-to-day operations.
I accidentally scratched my car on the edge of my gate as I was driving out my place, and I lodged a claim on my scratch and dent cover. My claim was blatantly rejected because "the scratch was due to a collision" and the cover excludes that. And I thought to myself - all scratches and dents are due to some form of collision or another. So what exactly is the cover?? I am very annoyed but them, but for my own sanity, I have cancelled the cover - IT IS USELESS!!
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Replies (1)MiWay Insurance's replyOfficial
21 Feb 2022, 13:00We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply21 Feb 2022, 13:00
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
