DJvV
Daniel Jansen van Vuuren

1 reviews | Active since Dec 2017

22 Aug 2019, 13:39

MiWay Marked my name as BAD

First i want to say that there staff does not care about there old or current clients. i was a client with them for quite a wile. i had a Bigboy Flame 200 with them in 2014 (no Claims) i then had a Megelli 250rr from October 2014 to may 2015 (claim for Roadside ass. for a tow) i then had a Honda CBR600 RR from May 2015 to December 2016 (2 claims) 1st claim was in January 2016 for hitting a guinea fowl on Dudley Smith rd in Boksburg. 2nd claim was in July 2016 for hitting a dog that ran out in the street in Taft Ave brakpan. At the end on the year i wanted to update my insurance by them, i was then told thy will be removing me as that i claimed 2 times in the year.(my Question was why are thy gonna remove me 5 mounts after my accident. could not give me a answer) So i got a other insurance company. i decided recently to get quotes to see if i can get a cheaper insurance. after a few calls i was informed that Miway has put a Mark on my name that other company's wont insure me. Form June 2019 to august 2019 i have been calling them asking them about it, every time thy cant give me a answer and thy will get someone to call me (Never Happens) Like i said, thy don't care.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Aug 2019, 13:47
Official
Oh no – this doesn’t sound right at all! We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. In the interim, we would like to apologise for any hassles you have experienced.

Best regards,
The MiWay Team
DJvV
Daniel Jansen van Vuuren's update29 Nov 2019, 14:00
Reviewer Update
so thy sent me a email stating that i left them willingly.
Phone me about 3 times to remove the Hallo Peter Review, but according to Outsurance i'm still marked.
then the funniness thing happened. MiWay phones me and wants to give me a Black Friday Special quote.
i Accepted and was waiting to hear the special price thy wanted to give me,a few seconds later i was informed that my id number/Account is blocked and thy cant access it without a manager.
Funny How according to them thy did not put a mark on my name but thy cant even access my old details on there own system.