MiWay making life difficult

Be very careful when choosing insurance and in particular MiWay insurance. I've been a client of MiWay for 9 years (of their 10 year existence) and have never claimed before. Never have I missed a payment before. I've got vehicle, household and specified items insured with MiWay. When I was in a armed ******* on 11 July 2018 I contacted MiWay the very next day to claim 2 items I specified with them. Since then it has been an endless battle replacing the goods that was taken from me at gunpoint adding to my stress and trauma. The Miway assessor explained that they will need a copy of my Vodacom contract (from 2015 with Nashua Mobile that have since closed down), I had to sign a consent form for Vodacom to release my location for that day so that MiWay can make sure I was where I said I was on that day, I need to supply a proof of payment for a watch I got as a gift in 2010 etc. Instead of assisting me when I need them Miway makes me out to be the ******** (although it is my first time claiming). The items that I am claiming I specified and MiWay gladly took my money for insuring it for years but now that I am claiming it feels like they are trying everything in their power not to pay out. This experience with MiWay has been a terrible one I will not recommend MiWay to anybody and seeing that I work in the motor industry I will warn everybody looking for insurance against MiWay Insurance.