FS
Fathima S
1 reviews | Active since Dec 2012
26 Mar 2015, 16:58
Miway makes it difficult to cancel with them
I was not notified about the thirty day policy of cancellation but when i decide to cancel, that is when miway informs me. I have found a better deal at discovery and not only did miway not better the offer but they refuse to cancel my policy and insist that they will be debiting me for another month. I am really dissapointed with the overall service. I am trying to save on money but now i am obligated as Thabang loudly put it, \IT IS IN YOUR POLICY WORDING".<br> I do not recommend this insurance to anybody. They only good to you when you sign up with them but the after service is appaling."""
Helpful (0)
Replies (1)0
Replies (1)MiWay Insurance's replyOfficial
01 Apr 2015, 16:51Hello Fathima-zn,
We're so sorry for upsetting you, and we assure you that it was never our intention! Please be assured that your feedback is valuable to us and that we'll put it to good use.
Quintin has been unable to reach you to discuss your concerns in more detail, but he has e-mailed you his contact details. Please don't hesitate to contact him if you have any further questions.
Kind regards,
The MiWay Team
We're so sorry for upsetting you, and we assure you that it was never our intention! Please be assured that your feedback is valuable to us and that we'll put it to good use.
Quintin has been unable to reach you to discuss your concerns in more detail, but he has e-mailed you his contact details. Please don't hesitate to contact him if you have any further questions.
Kind regards,
The MiWay Team
MiWay Insurance's reply01 Apr 2015, 16:51
Official
Hello Fathima-zn,
We're so sorry for upsetting you, and we assure you that it was never our intention! Please be assured that your feedback is valuable to us and that we'll put it to good use.
Quintin has been unable to reach you to discuss your concerns in more detail, but he has e-mailed you his contact details. Please don't hesitate to contact him if you have any further questions.
Kind regards,
The MiWay Team
We're so sorry for upsetting you, and we assure you that it was never our intention! Please be assured that your feedback is valuable to us and that we'll put it to good use.
Quintin has been unable to reach you to discuss your concerns in more detail, but he has e-mailed you his contact details. Please don't hesitate to contact him if you have any further questions.
Kind regards,
The MiWay Team
