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Morne R

1 reviews | Active since Jul 2010

14 Dec 2018, 05:46

MiWay lying when they say they delete clients' details.

In April 2018 I reported here on hellopeter.com that miWay is continuously harassing me to take insurance with them. I've given them opportunity in the past to quote on my insurance, but they are unable to beat the premium. I've asked them om SEVERAL occasions to leave me alone and delete my details off their database. Assurance they've given me in their response to my previous complaint here on hellopeter.com. On Wednesday, 12 December 2018, I received another call from miWay, yet again wanting to quote on my insurance. The number was +27 ********** 50. This is no longer harassment, this is bordering STALKING me to insure me. I am so tired of miWay LYING to me when they say they will remove my details, only to phone me again and again and again.

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Replies (3)
MiWay Insurance
MiWay Insurance's reply14 Dec 2018, 08:06
Official
We’re so sorry for bothering you! We have passed your feedback on to the right team and they will remove your details from our system. Please let us know if you need any further assistance! Best regards,
The MiWay Team
MR
Morne R's update14 Dec 2018, 08:19
Reviewer Update
Your apology means jack. Did you see your response to my previous reporting of your abuse? You promised to take my details off your system and you STILL called me. How do I know that you won't call me again next year? I am going to report your abuse to the Ombudsman for Short Term Insurance as well as the Direct Marketing Association of SA (I see on their website that you are a member and you are bringing their reputation into disrepute.
MiWay Insurance
MiWay Insurance's reply18 Dec 2018, 08:53
Official
Our Sales team ave confirmed that your number is on our do-not-call list and we apologise again for any upset we have caused you. Please let us know if you need any further assistance!

Best regards,
The MiWay Team