MiWay Listens

So I amended my policy in June which saved me a couple hundreds. Then in July my savings were wiped do to the annual increase. Needles to say I was not happy. In the meantime I offered lower premiums by another insurance. 1. I used the App to request a call back. 2. Latisa Naidoo called, we amended the policy and she lowered the premiums, but her 6th sense could pick up that I was still not happy. She was gracious and calm and said she'll get a senior to speak to me. 3. Enter Thabiso Letsoela. He allowed me to vent and give reasons and in turn he explained why my premiums were increased. There was no arguing, we had a very nice discussion. 4. Long story short, MiWay listened to me and addressed my unhapiness and I got better premiums. 5. I've been with MiWay since 7 years 4 months. 6. Thank you Latisha Naidoo and Thabiso Letsoela...here's to 2 years 8 months to make it 10 years. 7. Thank you MiWay :-)