MiWay lies to get applications

So about 3 days ago i wanted to update my policy because i obtained a new phone. To my dismay when i enquired as too what is my current cellphone insurance under my houseld insurance they told me that it is not covered and that they need to quote me additionally to my current cover. Now i ask you, after you have reviewed the telephonic conversation i initially had with the rep, confirming that the rep indeed lie and provide false information towards me that my 2 most valuable items are not insured (My laptop which does not move out the house including 2 screens and other attachments) and my cellphone (which is supppsed to be covered when i am in my home), the rest are covered as far as i know. So since April (First debit went off 30th) i have been paying where in fact if i experienced a break in or damage then i would have failed to submit a claim for the 2 biggest items I need to work!?? Even after i have asked if those items are covered multiple times, and same time applies to the agent stating that yes as long as they are in the house then they are included in my policy.

If this is the fact then the conclusion is as below: MiWay agent informed Mr V A Strydom incorrectly, **** to the client upon signup about what is covered and what is not, this lie was expressed a few times as I did express my concern mutiple times. Seems the Agents will do anything just to get their targets and lie would be one of them, even though the one major Credo i believe is Honesty.

I would like for a senior managerial person to come in contact with me as i feel that this can be taken to the Ombudsman in regards to *********, dishonest, and ************* service from MiWay as a whole.

*** Payments done: 5

I expect a full refund into my account that you seem to debit so quick for a lie.