LM
Leslie M

1 reviews | Active since Oct 2018

12 Oct 2018, 12:07

MIWAY LIES

Thabang Mabeta from MIWAY INSURANCE, told us that we had to pay the excess in advance so that the panel beater can buy the parts with the excess and the parts will be available when the car arrives as they only assessed the car by photos we sent them. However their policy on page 7 reads as follows: PLEASE DO NOT COMMENCE WITH ANY REPAIRS OR ORDER ANY PARTS UNTIL THE VEHICLE HAS BEEN STRIPPED AND UNFORSEEN DAMAGES HAS BEEN DISCUSSED. Thabang Mabeta then tells us its MIWAY RULES, which is a BLATANT LIE according to their own documentation. PEOPLE BE AWARE OF THESE BLATANT LIES

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Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Oct 2018, 12:13
Official

Thanks for bringing this to our attention. We'll get an agent to give you a call and assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply17 Oct 2018, 14:35
Official

Thank you for your message – we value your feedback and we assure you that it is never our intention to cause you any hassles. We believe that Renier has since spoken to our policyholder who is satisfied with the feedback.

Should you need any further clarity, please don’t hesitate to give us a call.

Best regards,
The MiWay Team