DS
Dennis S

1 reviews | Active since Mar 2022

28 Aug 2023, 23:03

Miway joins forces with auto & general to crush a young black man.

When you have parted with miway , never expect them to do anything good for you. They will work with other insurance companies to crush you and make your life miserable.

A young black with a single mother who had joined miway insurance. When joining, she explained that her son drives the car in most instances, and she always sends him to buy stuff, and they said, " don't worry Ma'am, as long as he has your permission with a valid driver's license, you have nothing to worry about, your car and son will be covered". Fast forward, the young black man graduates and moves to the city, he worked and hustled until he got himself a vw golf, a starter pack many of his peers would go for. 1st thing he did, was to join auto and general , safety first when you are living in Johannesburg, he paid all his comprehensive premiums on time, and never skipped a month. What a loyal client.

One day he got into an accident, no young man would ever choose to crush his first car. The insurance company showed up quickly, towed his car and gave him a courtesy car, wow, what a relief 😅. Anxiously waiting to hear what happens next and what's the way forward. Auto and general calls the young man and tell him they won't fix his car, and he must return the courtesy car immediately, now the young man is stranded, stuck, devastated in Johannesburg.

They tell him that he was not able to provide sufficient information to prove the he was part of a comprehensive cover that his mother has had, miway is denying the claims, wow, this insurance companies are actually conspiring together to destroy this young black man. What happened to "this calls are recorded and will be used as evidence when needed "

policy *** for the incident on 19 August 2023

Auto and general went out of its way to make sure that this young black man gets nothing , after being loyal and paying all his premiums on time.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Aug 2023, 23:05
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team