1 reviews | Active since Feb 2021
MiWay, its either THEIR WAY or the Highway!!
The worst insurer by far!! Utterly disgusted!! Worst service delivery and turn around time. My claim was incorrectly repudiated in May 2020 last year after my vehicle was written off in March 2020. It took the insurer 11 months to finally settle the claim after intervention from the Ombudsman. Now that Miway needs to settle my claim, they are imposing costs upon me, which they should as the insurer should absorb because of an error made by themselves. They claim "as insurers" to put you back in to the position you were in prior to the claim, but actually incur clients more financial costs. They never do things " Your way" (their marketing) strategy, its always "their way" on No way!!! .
I would not recommend this insurer to anyone, don't be fooled with their affordable premiums, because should you have a claim, believe me, you are cross questioned like a ********, to a point where you actually feel like you intentionally crashed your car, sustaining serious injuries just to have a free holiday at the hospital. Clients are questioned whilst still in hospital and medicated. Thereafter every excuse is given as to why the claim is rejected.
They based my repudiation on assumption Not on facts. I had to do the job of the assessor by investigating the facts and presenting it to them and the ombudsman in my defense. In doing so, I incurred legal fees by appointing a lawyer to draft an affidavit.
That is why they call themselves MIWAY, (My, as in their way)
Disgusted, Infuriated ex client!!!
The MiWay Team
The MiWay Team
They are clearly giving me the run around and stalling me, 2 weeks have already gone by and nothing has been finalized. Their level of incompetence is shocking!!!
Their plan seems to be one to frustrate the client to a point where you get so exhausted, you just give in to their demands and agree to settle and accept at the expense of you losing. This is so disgusting, they are such ******** and *****.
I would not be put in this position if the Assessor Kendall Naicker had done his investigation properly at the time of the incident. Now that they acknowledge their mistake, instead of being professional enough to resolve it without the client being penalized and given the run around, they do the complete opposite!! No remorse and empathy for clients.
They are clearly giving me the run around and stalling me, 2 weeks have already gone by and nothing has been finalized. Their level of incompetence is shocking!!!
Their plan seems to be one to frustrate the client to a point where you get so exhausted, you just give in to their demands and agree to settle and accept at the expense of you losing. This is so disgusting, they are such ******** and *****.
I would not be put in this position if the Assessor Kendall Naicker had done his investigation properly at the time of the incident. Now that they acknowledge their mistake, instead of being professional enough to resolve it without the client being penalized and given the run around, they do the complete opposite!! No remorse and empathy for clients.