PvdM
Pamela van der Merwe

1 reviews | Active since Nov 2016

24 Nov 2018, 11:10

MIWAY IS VERT DISAPPOINTING

Having unfortunately missed my payment for this month, as I just did not have enough funds, I was charged by my bank for an unpaid item, and within 3 days received 3 calls from Miway demanding I now go to the inconvenience of having my car inspected and pay the money, despite having Miway insurance, without 1 cent claim from 2016. A few months ago I had real difficulty paying and asked for a deferment, and was refused.

I find it shameful that I can be harassed for one payment, cannot be helped and yet my policy was renewed. I am beyond disappointed in Miway.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Nov 2018, 11:57
Official
      We're so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!  Best regards,
 The MiWay Team