DT
Daphney T

1 reviews | Active since Aug 2016

18 Aug 2016, 13:27

Miway is useless....customer service is dead!!!

<p>I requested to be called back 2 days ago. A very unsure, insecure & *********** Maryanne called me. Since she was clueless on that call & wasting my time, requested her to get all the info & get back to me. More than 24 hrs later, 2 requests later, Im still waiting. So I will be shopping around! </p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Aug 2016, 11:58
Official

Good day Daphney

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we’ve investigated and passed your notes on to all involved.

Busi has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team