PP
Phillip P

1 reviews | Active since Jan 2021

06 Feb 2024, 10:50

MIWAY is the worst company!

This is the second review I wrote to get this company to do their jobs. The original review was due to the lack of communications and slow actions from Miway to settle a 3rd party claim. (I am the 3rd party). After the review, it was solved in 2 days. Our car went in for the repairs, only for them to find that the head lamp of the vehicle is also cracked. R16 000 later, this was sent back to Miway under the original claim and now it has been sitting there for three months as the "Assessor" is still busy assessing it. Claim number: C***. I have emailed for weeks on weeks asking for an update with ZERO response... NOTHING!!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Feb 2024, 10:51
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team