SZ
Sharon Z

1 reviews | Active since May 2014

28 May 2020, 14:51

Miway is the way to go, atleast for me during this period.

I would write a review on the service I received from Midway and their consultant Precious. As it's lockdown, I'm unable to call the company to make changes. So I emailed them to request a call back, they did try calling me yesterday but I wasn't able to answer. I received an SMS stating they had called and couldn't reach me. So I emailed them again requesting them to call me back, and I received a call today from a helpful lady named Precious. I managed to change the details I need changed. Let me say I was in for a surprise when my premium decreased (I would have been upset yes if it increased). I'm very happy with the service. I was also pleasantly surprised that Miway rescued my premium during lockdown. Please continue taking care of your consumers.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply28 May 2020, 17:19
Official
Wow – we are so glad to hear that Precious went out of her way to deliver such world-class service! Thanks for showing her the recognition she deserves and for sharing your positive service experience with us. 
 
Best regards,
The MiWay Team
 
MiWay Insurance
MiWay Insurance's reply28 May 2020, 17:27
Official
Wow – we are so glad to hear that Precious went out of her way to deliver such world-class service! Thanks for showing her the recognition she deserves and for sharing your positive service experience with us. 
 
Best regards,
The MiWay Team