MiWay is the BEST!!!

I LOVE MIWAY!! THANK YOU MIWAY! My 2 boys broke our 55' flat screen TV screens. The first 1 was broken by the 5 year old in Sep 2019 and the 2nd 1 was broken 13 Feb 2020 by the 19 month old. On the 15 Feb I called MiWay to log a claim. The lady I spoke to was polite, she asked me if I read my policy and I said I glanced at them.

She explained that I was supposed to report the first incidence within 30 days and asked why I didn't and I explained that I didn't have the excess amount. She didn't make me feel like the claim was going to be rejected or scold me, she listened and registered the 2 claims and explained that separate excesses will apply if the claims are approved.

The following week I was called by Abey Solola to register the claims and get more details, he was friendly and patient. By the end of the week the 1st claim was approved. Today I got an sms, email and a call from Abey that the 2nd claim has been approved as well.

Me and my wife were worried that the other claim was not going to be approved because of the 30 days and were happy that at least one was approved. We would have been OK if it wasn't approved because we didn't report it in time. But then you have MiWay which has always gone above and beyond with my claims. At one point I had 3 cars insured with them, they have never rejected my claims because I'm always truthful. I've been with MiWay since 2011 and I look forward to celebrating 10 years with them next year.

Thank you MiWay.