AP
AP P

1 reviews | Active since Jul 2013

11 Dec 2025, 13:47

Miway is slowly becoming a ****mer.

MiWay vehicle insurance is QUICKLY becoming pathetic insurance company.

They drag you into taking out additional things on your policy like rim and tyre insurance, but delay paying out the claims.

I was caught in a terrible storm on the 9th Dec in Johannesburg, hit a pot hole damaged my tyre and rim, sent through a claim, which they only approved for R1800. Now I must deal with an *********** advisor, who seems to just be delaying the pay-out.

Now I must drive without a space, and with a Biscuit tyre on the car.

Before they can do the payment and before I can do the repair, they are already sending me emails to rate their service, and when you give them a one star, it says unexpected error try gain later. What a joke.

Then you get an email stating that if you claim for this tyre I do not qualify for their cash back incentive, yet another joke.

Then you get people calling you to take out other policies with them, are they just playing around with you to annoy you.

My premiums have increased drastically over the years, by almost 50%, even though I have never claimed in my life.

My premiums have increased drastically even though I had them insure my car from Brand new that was financed, and until now when it is free owned, my premiums was cheaper when I first got the car until now when it is fee owned.

They trick you into taking car track at a premium that is more than what car track offers if you take it out, without Miway. Is this a way to fool your clients and manipulate the premiums.

I have been would them for well over a decade but have started to see them becoming a ****mer.

you are about to loose a valued client with your pathetic service and constant issues.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply11 Dec 2025, 13:48
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
AP
AP P's update11 Dec 2025, 13:55
Reviewer Update
Its is shocking how you get an automated response like this within seconds of posting them.
Its is more shocking how when they ask you to rate them after a consultation, they take you to the hello peter page.
Don't believe their rating on hello peter because that is manipulated.

wish they can respond as quick to your issues directly with them.