BN
Bongani N

1 reviews | Active since Jan 2022

23 Jan 2022, 19:37

MiWay is ****

MiWay insurance just a ****

I had a car accident on the 29th December 2021 and called them for assistance as my car is insured with them then they came to tow the car on the scene and one week later after reporting and all the process they called me and told me that my car is repairable Waited then that 21 working days for the car to be finished then they called again and said no my car is irreparable and they still validating the claim and all spoke to their three advisers manas and Bridget and vik all senior advisor till today my car is still with them if I call them they keep say they are validating my claim They said now they are going to appoint independent assessor 😒😒😒😒😒😒

It painful because they took the car is with them also with my premiums including January premium but still 4 people including the manager fails to assist me on my claim I never missed any premium with them

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Jan 2022, 08:52
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
Best regards,
The MiWay Team
 

Best regards,