MIWAY IS REALLY TESTING MY PATIENCE

MY IS REALLY TESTING ME, I LOGGED A CLAIM AND COULD NOT GET THE CARS TO THE PANELBEATER WITHIN A CERTAIN PERIOD AND WE ESCALATED THE MATTER AND THE OUTCOME OF THE MATTER WAS THAT THEY WILL SEND AN AUTHORIZATION TO THE PANELBEATER. I HAVE SINCE RECEIVED THE AUTHORIZATION AND TOOK THE CAR IN. TO MY SURPRISE I HAVE BEEN TOLD THAT MIWAY WILL SETTLE BY CASH INSTEAD AS IT HAS EXCEEDED 6 MONTHS. REALLLYYY!!!!!!! THAT IS THE SAME THING WE FOUGHT ABOUT THE LAST TIME. I CALLED IN AND THE AGENT ABOVE DIDNT EVEN BOTHER TO INVESTIGATE THE MATTER FURTHER BUT JUST LOOKED AT THE LAST NOTES. SHE DID NOT LIAISE WITH THE AGENT THAT WAS DEALING WITH THIS OR SPEAK TO THE MANAGER INSTEAD SHE WAS IRRITABLE AND NON-WILLING TO ASSIST FURTHER. THIS IS A SECOND ISSUE IM RAISING WITH MIWAY AND I AM GETTING GATVOL ABOUT THEM. <br> CLAIM NUMBER: 651232