NM
Nelisa M
1 reviews | Active since Jun 2024
30 Jul 2024, 14:27
MIWAY IS PATHETIC TO SAY THE LEAST
A painful and excruciating service I am receiving from both MiWay and Auto body works in PE. The lies and different stories from Mandla Msizi , the supposedly client relations agent. MiWAY is the worst insurance ever, it is now two months since accident and my car has not been repaired. Quotation authorised early June, it's not even about parts not being available but back and forth communication from Autobody works (PE) and MiWAY because Miway keeps on taking parts off the quotation. I am trying to take the case to Ombudsman office however Mandla Msizi is refusing to release all communication with repairer.
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Replies (1)MiWay Insurance's replyOfficial
30 Jul 2024, 14:30It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply30 Jul 2024, 14:30
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
