LN
Lerato N

1 reviews | Active since May 2023

31 May 2023, 10:24

MiWay is not my way

If there is anything that I hate is being taken for granted. Every month my account is being debited by MiWay. What bothers me is that when it comes to claims it looks like a person gets a run around. I am not going to beg my car insurance to fix my car when it assured me that it will cover me. I lodged a claim on Saturday, and went for an assessment on Monday. Today is Wednesday and in order for me to get feedback I had to call them. This is ridiculous. Now they tell me that it is uneconomical to fix the car. Why is it economical to insure the car then?

It is such and inconvenience. If you need to insure a car, I don't recommend MiWay.

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Replies (3)
MiWay Insurance
MiWay Insurance's reply31 May 2023, 10:25
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
LN
Lerato N's update31 May 2023, 14:23
Reviewer Update
I am not very happy. You guys are taking us for a ride. How much have you made from me to say that my car is uneconomical to repair? Why didn't you just say to me that you cannot insure my car? If I had invested that money I was going to be able to repair the car myself? How can you say that you give me a buy-back of around R12 000, to fix my car myself? What nonsense is that? You are taking people for a ride! Give me back all my money, then I can fix it myself!!

Checked out reviews everywhere about you. Why are you still in the business of insuring cars, if you are messing up with people like that? You find every reason in the book not too good people's cars. It is very wrong.
LN
Lerato N's update31 May 2023, 14:25
Reviewer Update
.... You find every reason in the book not to fix people's cars. It is very wrong.