Miway is not accepting accountability.

Unfair treatment from Miway. I got a call from Renew-it saying Miway wants to change my rims. Then Miway reversed that decision and said the rims are not specified. Then they authorised the rims to be repaired (the rims were fine, they had scratches sure, but they were working and still looked good) During repair they had to strip the rims, they stripped all 4, then said only 3 are repairable. Then they left me with a stripped rim.

I asked the accessor why authorise work on an unspecified item. I did not get an answer, the last response from accessor was when they were seeking clarity from Renew-it. I have logged a few complaints with Miway but I'm not given reference number to follow up on.

The very same rim that was deemed not repairable was fitted to the car upon collection. The disrespect of handing me a car that looked like that is inhuman.

Worse part Miway(accessor) agrees that they messed up my rim, but they don't wanna take responsibility for it.

I just want my rim repainted. Its a pity I can't attach pictures to show how bad that rim looks.