MiWay is nonsense!!!!!!!!!

The service I have received from MiWay has been pathetic, no service at all actually. It's true when they say that insurance is never there when you need it the most. After paying premiums for over 3 years I have received no joy from them at all. Their roadside assistance which is an emergency service is not treated as such.

As a woman having to be stuck in the middle of no where for more than an hour waiting for a quote for the tow truck is ridiculous. I has to speak to different consultant who said they are still waiting for a quote, however, when I spoke to the driver of the tow truck when he arrive he advised that it only took less than 5 minutes for them to give MiWay a quote. Which leads to believe that my phone calls were not at all treated as an emergency. A lot could have happened while I was waiting for that quote, mind you I still had to wait for the tow truck as well.

I need this escalated and someone needs to let me know if this is the best service that MiWay can provide me with. This is not the first time I had to go through this.