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noxolo M

1 reviews | Active since Aug 2016

07 Sept 2018, 20:38

Miway is "My Way"...Indeed

I called in to cancel my insurance as I was offered something better somewhere else, Miway' retention department gave me sometime to think about my decision and were able to beat the completitor' option. They were patient with me but did not call me at the times I asked them to, try to work on your promises, please. A word of thanks to Ntokozo Radebe, it's not everyday where you get a company with a team if highly professional people with passion to keep their customers by discounting their premiums. Wow, I am impressed. I hope to have a longer journey with you guys, I do feel like part of the family

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Sept 2018, 08:12
Official

This is such a fantastic compliment and exactly the kind of feedback that we strive for. Thanks for taking the time to compliment Ntokozo on his efficient service delivery and for recognising his efforts. We’ll be sure to do the same!

Best regards,
The MiWay Team