MiWay is loosing their prestige.

About three weeks ago, I informed Mi Way that my tenants were complaining of a slow running tap.

I called mi way and they send out a plumber. The plumber called me and said they don’t know what the problem is but they need to investigate further by looking at the pipes in the roof. Andre from MiWay called me and said it’s a blocked pipe. They will not cover a blocked pipe. Was he in the roof of the house was he there. How does he know, because the plumbers did not even know they wanted to see where is the problem.

Is MiWay becoming like the other insurance companies now. Looking for technicalities no to payout claims. This arrogant Andre don’t want to send me the plumbers report either.

We pay insurance and we expect to be insured not for a **** on the other side of the phone line.