KS
Kenneth S

1 reviews | Active since Oct 2012

07 Jul 2020, 05:52

MiWay is *********** / lost touch

I am very disappointed with MiWay after trying to build such a good relationship with them. On the 5th June 2020 I received email correspondence with a letter stating that my policy will be affected by claim/s made on this policy which will also lead to my policy being cancelled.

On the 6th June 2020 I responded to their email trying to find out why does my claim/s affect my policy as I didn't understand the reason behind that and till today no one responded or contacted me.

I am now on my toes as I don't know if I can trust them or stay with them because they showed me that they are *********** and doesn't take their clients seriously. I have also done the 2nd follow up with them on the 17th June but still to no avail. I am also concidering to shop around with other competitors like OUTsurance as I was once with them and they offer good quality service.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Jul 2020, 09:04
Official
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to you shortly with feedback. In the meantime, please accept our apologies for any hassles we have caused you.  Best regards,
The MiWay Team