1 reviews | Active since May 2016
Miway is **** insurance
Miway's refusal to cover my failed laptop is a clear indication of their poor service and lack of transparency. It is unacceptable for an insurance company to deny a claim when the customer was under the impression that they had comprehensive coverage. Their decision to hide behind fine print exclusions is not only dishonest but has also left me feeling frustrated and helpless. As a customer, you rely on your insurance company to protect you when you need it most. Unfortunately, Miway seems to be more interested in collecting premiums than providing quality service. If they can deny a claim for something as simple as a failed graphics card on the laptop, what else are they not covering that you thought you were protected against? Furthermore, their lack of speed and support throughout the claim process only added to the frustration. Instead of working with me to find a solution, they seem content to leave me in the dark to wait, without a laptop, while they spend over a week with a simple assessment. This is not the level of customer service that you expect from a reputable insurance company. Overall, I would strongly advise against using Miway for your insurance needs. Their refusal to cover my laptop and lack of transparency are major red flags that should make you think twice before entrusting them with your money and protection. There are plenty of other insurance companies out there that will provide you with the coverage and support that you deserve.
The MiWay Team
The MiWay Team
