FK
Fiona K

1 reviews | Active since Dec 2017

13 Jul 2021, 12:45

Miway is doing the most to assist their customers during these difficult times,.

Really impressed with Miway and the customer service received from the team, especially Kamogelo Sebesho (Snr. Service Agent). I called to review my policy to check if my premium could possibly be reduced as I have been retrenched. I thought I would need to maybe reduce my cover or increase my excess. Kamogelo assisted me to reduce my premium by approx R500 without changing anything on my cover. I am so grateful as in times like these, every rand matters. Thank you to Miway and the wonderful service team for their help, understanding, compassion and going the extra mile to help.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Jul 2021, 12:58
Official
Wow – we are so glad to hear that Kamogelo went out of his way to deliver such world-class service! Thanks for showing him the recognition he deserves and for sharing your positive service experience with us. 
 
Best regards,
The MiWay Team