MIWAY IS DISSAPOINTING!

I'm writing this review with disappointed and frustration with Miway.I had made a claim on the 14th of July for my Ford Fiesta damages, However a week later i realized that the car has been making whining noise after the accident and that it took at least three turns of key before the car start, I immediately informed the insurance as this was related to the accident because prior to the accident the car did not have any problems with starting it. The person that i was speaking to told me that the car might need to be towed to avoid damaging it more and she further told me that the claim handler will call me for advise of which it didn't happen. The car part arrived from the service provider and then my car was taken for repairs ,i also mentioned the problem with starting the car to the service provider and they mentioned that they are aware as the insurance has informed them, they will have a look and advise the insurance. Then i got the rental car which was scheduled to expire on the 31st of August. But to my suprise the rental car was terminated on the 14 of August while my car wasn't ready yet ,as the problem with the starter was not checked as promised. I was left without a car and have to commute all over town to get to work and my kids to school which is major inconvenience and its defeats the purpose of paying car insurance.im not happy with the service and communication as i had to call at least 10times without any updates and the calls are answered by different people where you have repeat the same over and over again. Then on Friday i fetched the car because clearly MIWAY was not going to fix the problem with the starter.I realised on Friday that the radio was not working,i immediately informed the Service Provider who requested that i come back so that they will have a look ,i returned back to the service provider and they gave me an address to go to as they were not sure what was wrong with the radio because this all happened at around about 16:00.The service provider advised me to go on Saturday to the auto technician, i went there and i was advised that the radio is broken and that they will send the report to the service provider. But this morning I'm told that the service providing is claiming that the radio was not working when it arrived to their shop. I'm tired of going back and forth ,i kindly request an urgent intervention in this matter.