GM
Gontse M

1 reviews | Active since Oct 2019

25 Oct 2019, 15:19

Miway is being Unfair to me

Good day

I am I Miway Client who is not happy with my insurance when they have to pay my claim

Here is the situation I was involved in an accident earlier this Week where I was traveling to work in the morning ...There was a car approaching me at a high speed, i tried to go off the road to avoid crushing the car and collided with a tree unfortunately that car didn't stop and my car is now beyond repair

Then the Assessor came to the accident scene and he also went to see my car at smd he saw the speed I was traveling with on the cluster it says 82km per hour and the road was 60km ph nearing the curve and I also pulled the the movement report from the tracking company

So the Assessor have two things that he can use to see what speed I was traveling with as he is claiming that if I was traveling more than 90km/h my claim will not one paid and which is not there at the contract

And since they cant find that I was traveling more than *90* now they what to appoint their specialist who will come with false stories coz now what they looking for is that I was supposed to be traveling more than 90kh/h

And I did explain to them that why should they look for a reason not to pay me n which was not specifically stated at the beginning n also on the contract at after all is their specialist and it's my words against his

Guys Miway failed to find a reason not to pay my claim bt now they trying so so hard not to pay me ...

My fellow people we should be aware on which insurance do we take now they want me to pay R**** to the Bank of the car that I don't have anymore and they are the once who was supposed to take me out of this situation and mind you me all my cars are insured with them and I never claimed b4 never

My heart is so painful I don't know what to do please anymore who knows the relevant people that can help me please forward me the details coz I don't have money to pay the lawyers Please ***

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply25 Oct 2019, 16:11
Official
Thanks for taking the time to write to us - we’re so sorry to hear that your service experience with us has not been a pleasant one! We will be sure to have a look in to what happened and get back to you with feedback. In the interim, we’d like to assure you of our commitment to fix things if they go wrong.

Best regards,
The MiWay Team
GM
Gontse M's update25 Oct 2019, 17:30
Reviewer Update
I hear you But I do not Like the matter in which you dealing with your clients when you have to assist them and you disclose some of the things after rather than telling clients before taking your policies
At this stage its like you screaming us Guys really