1 reviews | Active since Oct 2015
MiWay is all about them not about the customer!
Hi
Thapelo was assisting me with my new policy. He called everyday until we closed the deal and had promised that someone from the Cancellation Department will call me yesterday at 16:00 to assist me to cancel my current insurance. No one called! It's funny how this happens after we have agreed on the policy. You got what you wanted and now that's well enough for you! No follow-up and making sure that your new customer is assured that all is sorted.
What happens now if i get debited twice by the end of this month? You don't care do you? No!
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We have passed your note on to our client services team and an agent will be in touch to assist you.
Best regards,
The MiWay Team
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We have passed your note on to our client services team and an agent will be in touch to assist you.
Best regards,
The MiWay Team
Thanks for the response - our team will be in touch to assist you.
Best regards,
The MiWay Team
Thanks for the response - our team will be in touch to assist you.
Best regards,
The MiWay Team
We’re sorry for not calling you quick enough. Gugulethu has been in contact with you to assist with your query.
If you need any further assistance, call us on ***.
Best regards,
The MiWay Team
We’re sorry for not calling you quick enough. Gugulethu has been in contact with you to assist with your query.
If you need any further assistance, call us on ***.
Best regards,
The MiWay Team
